Broad Portfolio of ServiceNow Solutions
Utilizing ServiceNow to its maximum can help your business service management grow and improve within a small timeline, as well as your IT Service Management, Performance Analytics and other functions each business needs to function properly.
Reform your IT Service Management with all commanding ServiceNow features. Incident, Change, Problem, Asset, Knowledge and Release Management will help in delivering the significant Business needs. Configuration Management helps arranging service management for Network Security and other managements.
Incident Management
Problem Management
Request Management
Performance Analytics
We collaborate with you to build service strategy that will guarantee maximum infrastructure availability, business application performance data protection, it will also provide visibility towards highly accessible infrastructure & towards growing the responsiveness for improved application performance with real time dashboards and reporting.
Copains offers consulting, implementation and management for all infra applications including IT Service Management systems and Enterprise Systems Management. These systems are critical for the day-to-day IT operations of Enterprise Customers and Copains has established capabilities to support all the leading vendor solutions in this domain.
Service Mapping
Event Management
ITOM Optimization
Discovery
Align your Business Goals, Create greater value and enable change faster across the enterprise which will help organizations more comprehensively understand how their technology environment relates to their business goals, strategies, and needs.
Resource Management
Performance Analytics
Test Management
Agile Development
Optimize and Automate Your IT Asset Lifecycle
Copains helps you to optimize your hardware, software, and cloud costs through the ServiceNow IT Asset Management. IT Asset Management comprises the full lifecycle of procuring and provisioning business technology software and hardware assets till retiring those assets.
Inventory Management
Governance Control
Service Catalog
Reports & Dashboards
Measure Business Initiatives, Compliance, And Risk Activity
Design a flexible risk scoring methodology to suit your business operations, monitor risk and execute remediation efforts along a guided workflow.
Policy & Compliance Management
Risk Management
Business Continuity Management
Vendor Risk Management
Operational Risk Management
Authorization and Monitoring
Operational Resilience
Regulatory Change
Copains helps you to get maximum ROI using ServiceNow HR Service Delivery.
We will help you to improve productivity by streamlining the employee experience with intelligent workflows
Case and Knowledge Management
Employee Service Center
Predictive Intelligence
Performance Analytics for HR Service Delivery
Employee Onboarding and Transitions
Employee Document Management
Virtual Agent
At Copains, understanding and providing customer support services that helps redefine your customer service and ensure customer loyalty. Delivering an outstanding Omni-channel customer experience through our solutions is what rely on.