ITSM
We Excel at ServiceNow
Masters of NOW intelligence
Making Our Customers Win with End-to-End Digital Transformation Services
Business transformation services with in-depth prowess of delivery excellence
Get a DemoConsulting Services
Contact UsImplementation & Development
Contact UsPlatform Support
Contact UsStaff Augmentation
Contact UsTrusted partner of
ServiceNow + Stellar Service
Embedding risk into digital workflows
Utilizing ServiceNow to Its Maximum
Can Skyrocket Your Business Success
Reform your IT Service Management with all commanding ServiceNow features. Incident, Change, Problem, Asset, Knowledge and Release Management will help in delivering the significant Business needs. Configuration Management helps arranging service management for Network Security and other managements.
Incident Management
Request Management
Problem Management
Performance Analytics
We collaborate with you to build service strategy that will guarantee maximum infrastructure availability, business application performance data protection, it will also provide visibility towards highly accessible infrastructure & towards growing the responsiveness for improved application performance with real time dashboards and reporting.
Copains offers consulting, implementation and management for all infra applications including IT Service Management systems and Enterprise Systems Management. These systems are critical for the day-to-day IT operations of Enterprise Customers and Copains has established capabilities to support all the leading vendor solutions in this domain.
Service Mapping
ITOM Optimization
Event Management
Discovery
Align your Business Goals, Create greater value and enable change faster across the enterprise which will help organizations more comprehensively understand how their technology environment relates to their business goals, strategies, and needs.
Resource Management
Test Management
Performance Analytics
Agile Development
Optimize and Automate Your IT Asset Lifecycle
Copains helps you to optimize your hardware, software, and cloud costs through the ServiceNow IT Asset Management. IT Asset Management comprises the full lifecycle of procuring and provisioning business technology software and hardware assets till retiring those assets.
Inventory Management
Service Catalog
Governance Control
Reports & Dashboards
Measure Business Initiatives, Compliance, And Risk Activity
Design a flexible risk scoring methodology to suit your business operations, monitor risk and execute remediation efforts along a guided workflow.
Policy & Compliance Management
Operational Risk Management
Risk Management
Authorization and Monitoring
Copains helps you to get maximum ROI using ServiceNow HR Service Delivery.
We will help you to improve productivity by streamlining the employee experience with intelligent workflows
Case and Knowledge Management
Predictive Intelligence
Employee Service Center
Virtual Agent
At Copains, understanding and providing customer support services that helps redefine your customer service and ensure customer loyalty. Delivering an outstanding Omni-channel customer experience through our solutions is what rely on.
Case Management
Self-Service
Agent Workspace
Guided Decisions
Optimize and Automate Your IT Asset Lifecycle
Copains helps you to optimize your hardware, software, and cloud costs through the ServiceNow IT Asset Management. IT Asset Management comprises the full lifecycle of procuring and provisioning business technology software and hardware assets till retiring those assets.
Inventory Management
Service Catalog
Governance Control
Reports & Dashboards
Embrace The Power of AI With
Copains + ServiceNow
Our prowess with AI integrated NOW platform
Generative AI · Machine learning frameworks · Natural language understanding · Search and automation · Analytics and process mining
Get a DemoCloud Capabilities and CoE
Cloud offerings, the bedrock of digital transformation
Infrastructure as a Service (IaaS) · Software as a Service (SaaS) · Platform as a Service (PaaS) · Cloud Migration Services · Managed Cloud Services · Cloud Security Solutions · DevOps Consultation · Containerization and Orchestration · Monitoring and Analytics · Infrastructure as Code (IaC)
Get a DemoHow Copains is Cutting HR Costs,
and Elevating Employee Experience
How Copains is cutting HR costs, and elevating employee experience
Employee Center Pro · Case & Knowledge Management · Enterprise Onboarding & Transitions · Employee Journey Management · Now Mobile and Mobile Agent Apps · Now Intelligence for HR Service Delivery · Employee Document Management · Employee Experience Packs · Universal Request · Journey Accelerator · Alumni Service Center · Workflow Optimization for HR
Get a DemoSpearheading Cybersecurity Solutions
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Office
Get DirectionsForum, DLF Cyber City, DLF Phase 3, Sector 24, Gurugram, Haryana 122002.
